Privacy Policy

Introduction

Lakeside Spine & Injury Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, phone number, and mailing address
• Date of birth and emergency contact information
• Health history, medical records, and treatment information
• Insurance information (if applicable)
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website and exit pages

 

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our chiropractic services
• Schedule appointments and send appointment reminders
• Process payments and billing
• Communicate with you about your treatment and care
• Send you marketing communications (with your consent)
• Comply with legal obligations and protect our rights
• Improve our website and user experience

 

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and secure. We only disclose your PHI:

• With your written authorization
• For treatment, payment, and healthcare operations
• As required by law

For more information about how we handle your health information, please request a copy of our HIPAA Notice of Privacy Practices at our office.

 

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, appointment scheduling software)
• Healthcare Professionals: Other healthcare providers involved in your care (with your consent)
• Legal Requirements: When required by law, court order, or government request

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Request a copy of your medical records
• Opt-out of marketing communications
• Request restrictions on how we use your information
• File a complaint if you believe your privacy rights have been violated

 

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our site.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

 

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lakeside Spine & Injury Center
6073 W 44th Ave #101
Wheat Ridge, CO 80033
Phone: (303) 351-0744
Email: drallen@lakesidespineandinjury.com